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BotPulsar API

Build on WhatsApp with the BotPulsar API

Send messages, manage contacts and conversations, and get notified the moment a customer replies — a scoped REST API with signed webhooks, the same one the BotPulsar app itself runs on.

The BotPulsar API lets an integration create contacts, start conversations, and send WhatsApp messages using a scoped API key, and subscribe a webhook to receive delivery status and inbound replies in real time. Every request is HTTPS, versioned under /api/v1/, and answers {"error":{"code":...,"details":...}} on failure.

Three calls

From zero to a delivered message

  1. Create or find a contact

    POST /api/v1/contacts/ with a phone number. Calling it twice with the same number returns the existing contact instead of duplicating it.

  2. Start a conversation

    POST /api/v1/conversations/ with that contact and the channel to send from. Calling it twice returns the existing open conversation.

  3. Send the message

    POST /api/v1/conversations/{id}/messages/ with the text, or a template name if it's the first message in a new 24-hour window.

Full quickstart with curl examples

Scope

What's live today

BotPulsar is opening its API surface in stages. Here's exactly what an API key can and can't do right now.

Live with an API key

Contacts (create, read, update) · Conversations (create, read) · Messages (text, template and media; read history) · Templates (read approved templates and variables) · API campaigns (create, send, metrics) · Automation triggers · Webhooks (subscribe, rotate secret, delivery log, replay) · One-call Simple send API.

Dashboard-only for now

Media upload/download, analytics, listing automations, and creating or editing single templates don't accept API keys yet — they're scope names already reserved (see Authentication) but no endpoint checks them today. Manage those from the BotPulsar dashboard.

FAQ

Common questions

Do I need my own Meta Business Account to use the API?

Yes. BotPulsar connects to a WhatsApp Business Account (WABA) you or your customer owns in Meta Business Manager — the API sends and reads messages through that connection, it does not replace it. Connect a channel from the dashboard before calling the API against it.

Can external partners send WhatsApp messages through the API today?

Yes, with a scoped API key: create or look up a contact, create a conversation, then send a message. See the Quickstart for the three calls in order.

Is this the same API the BotPulsar app itself uses?

It's the same endpoints, authenticated a different way. The product UI signs in as a person and gets a session; an API integration authenticates as a scoped API key tied to one workspace, with only the scopes you grant it.

What can't I do with an API key yet?

Media upload and download, analytics, listing automations, and creating or editing individual templates are not opened to API keys yet — use the dashboard for those (an image or document you send by API is picked from your Media library by id). Contacts, conversations, messages, template reads, API campaigns, automation triggers and webhooks are live.

I just want my ERP or billing app to send a WhatsApp message. What is the easiest way?

Use the Simple send API: one key, one call. POST /api/v1/partner-api/workspace/messages/ with to, a template (or text) and an idempotency_key. It finds or creates the contact and conversation for you and needs no X-Tenant-ID.

Can I use it from Zapier, Make, n8n or Google Sheets?

Yes — any tool that can make an HTTPS request with custom headers works, and any tool that can receive a webhook can listen for replies. The Code examples page has step-by-step recipes and a Postman collection to try every call first.

I use AiSensy today. Do I have to rewrite my integration?

Usually not. The API campaign send endpoint accepts AiSensy's field names (campaignName, userName, templateParams), so you change the URL and the key.

Is there a sandbox or test mode?

No separate sandbox — API keys are scoped to a real workspace and a real connected WhatsApp number. Meta's own 24-hour session window and template rules apply the same way they do in the dashboard, so test with a number you control before going live.

Where do I get help if a call isn't behaving as documented?

Email support@botpulsar.com with the request's X-Botpulsar-Delivery or response error.code, and which endpoint — that's enough for us to find the exact request server-side.

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