WhatsApp Business API, built for how your business actually works

E-commerce & D2C

D2C and e-commerce teams use WhatsApp for the parts of the order journey email and SMS handle badly: cart recovery, order status, and post-purchase …

Education & coaching institutes

Schools and coaching institutes run most parent and student communication over WhatsApp already, informally. BotPulsar makes that official: a shared inbox for the admissions …

Real estate

Real estate leads go cold fast. BotPulsar puts every enquiry into a sales pipeline the moment it lands on WhatsApp, with automated follow-up sequences …

Healthcare & clinics

Clinics and healthcare providers use WhatsApp for appointment booking and reminders — the two things that most directly cut no-shows — alongside secure document …

Restaurants & food delivery

Restaurants use WhatsApp for the two moments that matter most: taking an order or reservation without a phone queue, and bringing regulars back with …

Salons & spas

Salons and spas live and die on appointment utilisation. BotPulsar's booking flow and reminder automation fill the calendar and cut no-shows without a receptionist …

Financial services & insurance

Financial services and insurance teams use WhatsApp to qualify leads faster, send renewal reminders before a policy lapses, and collect KYC documents securely — …

Travel & tourism

Travel agencies and tour operators run enquiry-heavy sales cycles with a lot of back-and-forth on dates, itineraries and pricing. A shared inbox with pipeline …

Retail & local stores

Local and multi-store retailers use WhatsApp to show new stock, take orders for pickup or delivery, and bring customers back with targeted offers, without …

Marketing & digital agencies

Agencies managing WhatsApp for multiple clients need delegated access without handing over full ownership, and a client-facing view that does not look like an …

Logistics & courier

Logistics runs on status updates that customers actually see. WhatsApp delivers them where email and SMS get ignored, and a reschedule tap on an …

Automotive dealers & service

Automotive has two very different WhatsApp problems: a long, high-consideration sales cycle where leads go cold between showroom visits, and a service business that …

Gyms & fitness studios

Gyms lose money in two places: unrenewed memberships and empty class slots. WhatsApp addresses both — a renewal reminder that arrives before expiry, and …

Events & ticketing

Event attendance depends on people remembering to turn up and being able to find their ticket. WhatsApp handles both better than email: the ticket …

Hotels & resorts

Hotels already field guest requests over WhatsApp informally, usually on a front-desk phone nobody can audit. A shared inbox turns that into a measurable …

Pharmacies & diagnostic labs

Pharmacies and labs both run on timing: a refill that needs to happen before the patient runs out, and a report the patient is …

Jewellery & luxury retail

Luxury retail is relationship selling with long consideration cycles and high ticket values. WhatsApp suits it because a named consultant can keep a personal …

NGOs & nonprofits

For Indian nonprofits, WhatsApp is often the only channel that reaches all three audiences — donors, volunteers and beneficiaries — without assuming email access …

B2B SaaS

For SaaS selling into India, WhatsApp response rates on trial follow-up and renewal outreach materially beat email. The channel suits activation nudges in particular, …

Manufacturing & distribution

Manufacturers already take dealer orders over WhatsApp, typically on a sales manager's personal phone. Moving that to a shared inbox with a CRM behind …

Recruitment & staffing

Recruitment lives on response rate, and candidates answer WhatsApp far more reliably than they answer email or unknown phone numbers. Screening questions asked through …

Legal & professional services

Professional services firms are judged on responsiveness as much as outcome. WhatsApp gives clients a channel that feels immediate, while the audit log and …

Home services & repairs

Home services businesses coordinate three things over the phone all day: booking the job, quoting it, and telling the customer who is coming and …

Cloud kitchens & food brands

Cloud kitchens hand a large share of revenue to aggregator commissions and never see the customer's contact details. A WhatsApp ordering channel is the …

Consumer electronics & appliances

Electronics and appliance brands rarely hear from a customer between purchase and a problem. WhatsApp changes that: warranty registration in chat captures the customer, …

Insurance agents & brokers

For an insurance agent, renewals are the business. A renewal that lapses because a reminder call did not connect is revenue lost for the …

Coworking & flexible workspace

Coworking operators run a sales funnel and a facilities helpdesk at the same time. WhatsApp covers both: prospects book a tour in chat, and …

Interior design & architecture

Interior projects run for months on a stream of approvals — a material, a layout, a revised quote. WhatsApp is where those decisions already …