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WhatsApp for Recruitment & staffing
Recruitment lives on response rate, and candidates answer WhatsApp far more reliably than they answer email or unknown phone numbers. Screening questions asked through a Flow return structured answers you can filter on rather than free text a recruiter has to read.
What recruitment & staffing teams run into on WhatsApp today
Candidates who do not answer calls from unknown numbers or read recruitment email.
Interview scheduling that takes several messages back and forth per candidate.
Screening answers arriving as free text nobody has time to parse at volume.
Built for recruitment & staffing
Structured screening
A WhatsApp Flow asks screening questions with fixed answer sets, so responses can be filtered rather than read individually.
Interview scheduling
A booking flow offers live interviewer availability, with reminders that reduce interview no-shows.
Pipeline and offer follow-up
Candidates sit in a CRM pipeline with stage and owner, and offer follow-up runs as an automated sequence.
WhatsApp for recruitment & staffing: common questions
Can we screen candidates at volume without a recruiter reading each reply?
Yes. A Flow returns structured, validated answers rather than free text, so candidates can be filtered automatically before a human reviews them.
Do candidates respond better on WhatsApp than email or calls?
Candidates answer WhatsApp far more reliably than calls from unknown numbers or recruitment email, which is the main reason response rate improves when screening and scheduling move here.
Can interview scheduling happen without back-and-forth messages?
Yes, a booking flow offers live interviewer availability directly in chat, with reminders that cut down on interview no-shows.
How does a candidate move through the pipeline after screening?
Candidates sit in a CRM pipeline with a stage and an owner, and offer follow-up runs as an automated sequence rather than a recruiter chasing manually.
Can we filter candidates automatically before a recruiter reviews them?
Yes, a WhatsApp Flow returns structured, validated answers with fixed answer sets, so candidates can be filtered before anyone reads free text.
Is there a cost per recruiter using the shared inbox?
No, unlimited team members are included on every plan, so adding recruiters to the shared inbox adds no per-seat cost.
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