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WhatsApp for Events & ticketing
Event attendance depends on people remembering to turn up and being able to find their ticket. WhatsApp handles both better than email: the ticket sits in a chat they already have open, and a same-day reminder reaches them on the move.
What events & ticketing teams run into on WhatsApp today
Registered attendees who never show because the reminder went to a spam folder.
Ticket QR codes buried in an email thread attendees cannot find at the door.
Last-minute venue or timing changes that need to reach everyone at once.
Built for events & ticketing
Registration and ticket delivery
Capture registration through a Flow and deliver the ticket as a document or image in the same conversation.
Reminder sequence before the event
A workflow sends reminders a week out, a day out and on the morning itself, each with the venue and timing attached.
Day-of broadcast updates
Push schedule or venue changes to every registered attendee immediately, with delivery status visible per recipient.
WhatsApp for events & ticketing: common questions
Can we send tickets with a QR code over WhatsApp?
Yes, as an image or document in the message, so the attendee has it in their chat history rather than in an email they have to search.
How do you reduce no-shows for registered attendees?
A workflow sends reminders a week out, a day out and on the morning of the event, each carrying the venue and timing, rather than relying on a single email that can be missed.
Can we notify all attendees instantly if the venue or timing changes?
Yes, a broadcast reaches every registered attendee at once, with delivery status visible per recipient so you know who has seen the update.
How is registration captured?
Through a WhatsApp Flow, which collects registration details inside the chat and can trigger ticket delivery immediately after submission.
Is there a limit on how many attendees we can message?
The Growth plan includes unlimited campaigns and templates, so broadcast size is not capped by plan; you pay Meta's per-message rate on top.
Can we track whether attendees actually open the reminder?
Click tracking on the Growth plan and above shows engagement with links inside your messages, which is useful for gauging reminder effectiveness.
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