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HubSpot WhatsApp integration
Push contacts and deals to HubSpot as they update inside BotPulsar.
The HubSpot connector creates and updates contacts and deals from WhatsApp activity, scoped to your portal ID. For teams already running their funnel in HubSpot, this keeps WhatsApp as a channel inside that funnel rather than a separate pipeline nobody reports on.
What the HubSpot connector supports
Capabilities
- Create and update contacts
- Create and update deals
What you'll need to connect
base_urlportal_idcontact_id_fielddeal_id_field
What teams build with it
Create a HubSpot contact when a new WhatsApp conversation begins, carrying the source campaign through as a property.
Move a HubSpot deal stage when a WhatsApp conversation reaches an agreed qualification point.
Keep marketing suppression aligned, so a HubSpot unsubscribe is reflected in WhatsApp broadcast segments.
HubSpot integration: common questions
What HubSpot objects does the integration write to?
Contacts and deals. The connector supports create-and-update on both, scoped to the HubSpot portal ID you provide when connecting.
Can I control which HubSpot field is used for matching?
Yes. Contact and deal ID fields are both configurable, so matching can run against your own external identifier.
Do I need a developer to connect HubSpot?
No, connecting only requires your portal ID and the contact and deal ID fields to match on; no custom code is needed.
Does the integration only work with one HubSpot portal?
Yes, the connector is scoped to a single portal ID that you configure when connecting, so it works against the specific HubSpot portal your team uses.
Will a HubSpot deal move automatically from a WhatsApp conversation?
Yes, a deal stage can move when a WhatsApp conversation reaches an agreed qualification point you define, rather than needing a rep to update it by hand.
Does a HubSpot unsubscribe stop WhatsApp broadcasts?
Yes. Marketing suppression is kept aligned, so a contact who unsubscribes in HubSpot is excluded from WhatsApp broadcast segments.
What happens if a HubSpot contact already exists?
The connector updates the existing record using the configured contact ID field rather than creating a duplicate.