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9 best WATI alternatives in India (2026)
WATI starts at ₹2,199/mo (Growth (billed annually)). These are the WhatsApp Business API platforms Indian teams compare it with, on entry price, per-agent fees and free plans.
The main WATI alternatives in India are BotPulsar, Gupshup, Interakt, AiSensy, Kommo, Gallabox, DoubleTick, Zoko, Respond.io. BotPulsar publishes this page and is listed first: ₹300/month on Starter and ₹999/month on Growth, with unlimited team members on every plan. Every other price is the vendor's own published list price, captured October 2026 — confirm it before you buy. Meta's per-message charges are extra on every provider.
| Platform | Entry price | Agents / seats | Free plan |
|---|---|---|---|
| BotPulsar | ₹300/mo Starter · ₹999/mo Growth | Unlimited team members on every plan | No — 14-day trial |
| Gupshup | ₹0 platform fee (pay-as-you-go) (Self-serve) | No shared inbox or team seats on self-serve — it's an API/CPaaS wallet, not a helpdesk | Yes |
| Interakt | ₹1,000/mo (Starter (₹11,999 billed yearly)) | Unlimited agents (owner role on Starter and Growth) | No |
| AiSensy | ₹1,500/mo (Basic (paid)) | Basic: 1 owner + 5 agents, then ₹750 per extra agent; up to 200 on Enterprise | Yes |
| Kommo | $25/user/mo (~₹2,200) (Base) | Paid CRM seats cost $25/user/month on Base; limited-rights free users can view and chat in specifically shared client profiles | No |
| Gallabox | ₹2,999/mo (Basic (quarterly billing)) | Hard-capped at 3 users on Basic; extra users need a plan upgrade | No |
| DoubleTick | ₹3,000/mo (Starter (billed yearly)) | 5 agents on Starter, 10 on Pro — annual billing required for headline rate | No |
| Zoko | $49.99/mo (~₹4,400) (Starter) | Unlimited agents on Starter, but a per-conversation markup applies to every message | No |
| Respond.io | $79/mo (~₹6,950) (Starter (annual)) | Starter: 5 users, then $12 per extra user (Growth: 10 users, then $20) | No |
Prices exclude GST and Meta's message charges. See BotPulsar vs WATI for a feature-by-feature comparison.
What each WATI alternative is best at
1. BotPulsar
India-first WhatsApp Business API platform: shared inbox, broadcasts, no-code workflows, AI agents and CRM, with unlimited team members on every plan and no markup on Meta's rates. From ₹300/month.
2. Gupshup
A large CPaaS provider (SMS, RCS, voice and WhatsApp) built for enterprises and developers wiring the API directly. There's no built-in shared inbox, chatbot builder or CRM — teams need to build or buy that layer separately.
3. Interakt
Closest to BotPulsar on seats — unlimited agents on every plan. Two differences: Interakt charges above Meta's rate per message (₹0.970 per marketing message on Starter against Meta's ₹0.8631), and Starter needs quarterly or yearly billing. AI agents, visual workflows and enterprise governance are thinner.
4. AiSensy
A popular India-first platform with fast onboarding and native INR billing. Broadcast tooling is strong; chatbot builder and AI agent builder are sold as separate add-ons.
5. Kommo
A multi-channel sales CRM with pipelines, a unified inbox and automation. Five fully paid Base seats cost $125/month (about ₹11,000) before messaging charges; limited-rights free users are also available.
6. Gallabox
A capable no-code chatbot builder with commerce features, but every tier hard-caps users and charges per additional agent — Basic alone is triple BotPulsar Growth's price for fewer users.
7. DoubleTick
A broadcast- and catalog-focused platform aimed at D2C sellers. The advertised rate only applies on annual billing, and 18% GST is added on top of every plan.
8. Zoko
A Shopify-centric WhatsApp commerce tool billed in USD. Starter looks simple but marks up every conversation; the markup-free tiers start much higher, at $79.99/month.
9. Respond.io
A capable global omnichannel platform, priced for global teams. Billing is in USD, seats are metered, and Monthly Active Contacts add usage cost on top of the subscription.
WATI alternatives: common questions
What is the best WATI alternative in India?
It depends on team size and budget. For a team that wants WATI's core features without per-agent fees, BotPulsar (the publisher of this page) costs ₹999/month on Growth with unlimited team members, or ₹300/month on Starter. Among other vendors, Interakt has the lowest paid entry price at ₹1,000/mo (Starter (₹11,999 billed yearly)).
Which WATI alternative has no per-agent fee?
BotPulsar includes unlimited team members on every plan; Interakt, Zoko also advertise unlimited users. Check fair-use limits and which features each plan unlocks.
Is there a free WATI alternative?
Gupshup and AiSensy publish a free or ₹0 platform-fee option. Meta's per-message charges apply on every provider, and BotPulsar's paid plans start at ₹300/month with a 14-day trial.
Can I switch from WATI without losing my WhatsApp number?
Yes. The WhatsApp Business Account and number belong to your Meta Business Manager, so a new provider re-points the same number. Approved templates move with it; chat history held by the old provider does not.