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WhatsApp drip campaigns: a practical guide to multi-step sequences

Published 2026-08-08 · Updated 2026-08-08 · 6 min read

A WhatsApp drip campaign is a scheduled sequence of messages sent over time — typically triggered by an event like a sign-up or a lapsed purchase — rather than a single broadcast to everyone at once. It works best for nurturing a lead through a multi-step decision, not for a one-off announcement.

Drip sequence vs. broadcast

A broadcast sends one message to a segment at one point in time. A drip sequence sends several messages spaced over days or weeks, each one conditional on whether the contact has responded, purchased or otherwise moved forward — which is why it needs a workflow builder rather than a simple send tool.

Structuring a sequence that respects frequency limits

A typical structure: an initial message, a follow-up after several days if there is no response, and a final message with a different angle before the sequence stops entirely. Each step should be able to exit early the moment the contact converts, replies negatively, or opts out — continuing a sequence past that point is exactly what damages quality rating.

A/B testing inside a sequence

Split-testing which opening message gets a better response, then rolling the winner into the full sequence, compounds over a recurring drip in a way it does not for a single broadcast — small improvements repeat every time the sequence triggers.

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