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Glossary

Green tick (Official Business Account)

Meta's verified badge for a WhatsApp business profile. It is granted on brand notability — credible third-party news coverage — not on spend or on which provider you use, so no vendor can guarantee it.

One term from the WhatsApp Business Platform glossary. Last updated 2026-07-25.

The green tick identifies an Official Business Account. It is the badge buyers recognise, and it is the single most misrepresented item in the Indian WhatsApp API market — vendors routinely imply that buying a higher plan, or buying from them specifically, will produce one.

It will not. Meta grants the badge on notability, assessed largely from credible third-party press coverage of the brand, and the decision sits with Meta rather than with any provider. A provider can prepare and submit a strong application and can resubmit after a rejection, which is genuinely useful, but no provider can guarantee the outcome. Treat a guarantee as a reason to distrust the vendor.

Related terms

WhatsApp Business Account (WABA)
The asset inside Meta Business Manager that owns your WhatsApp phone numbers, message templates and quality ratings. Because the WABA stays in your name, you can move between providers without losing your number.
Business Solution Provider (BSP)
A company authorised by Meta to provide access to the WhatsApp Business Platform. A BSP handles number onboarding, message delivery and billing, while the WhatsApp Business Account itself stays owned by your business.
Quality rating
The health score Meta assigns each WhatsApp phone number, derived from how recipients react to its messages. Blocks and reports push it down, and a low rating restricts the number's messaging limit.

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