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Number migration
Moving a WhatsApp business number from one platform to another. Because the WABA stays in your Meta Business Manager, migration re-points the number rather than replacing it.
One term from the WhatsApp Business Platform glossary. Last updated 2026-07-25.
Because the WhatsApp Business Account, the number and the approved templates all sit in the business's own Meta Business Manager, changing platform is a matter of granting the new provider access and re-pointing the number. The template library and quality history carry across.
What you need on hand is the two-step verification PIN and administrator access to the Business Manager. Any vendor suggesting a migration means losing your number or starting template approval from scratch is describing their own restriction, not a Meta rule.
Related terms
- Number registration
- The process of activating a phone number on the WhatsApp Business Platform, including ownership verification by SMS or voice call and setting the two-step verification PIN.
- Two-step verification PIN
- A six-digit PIN set on a WhatsApp business number to protect it from being registered elsewhere. It is required to register the number and to move it between platforms.
- WhatsApp Business Account (WABA)
- The asset inside Meta Business Manager that owns your WhatsApp phone numbers, message templates and quality ratings. Because the WABA stays in your name, you can move between providers without losing your number.
See Number migration in a real workspace
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