Home/ Use cases/Admission enquiries
Handle admission enquiries on WhatsApp
WhatsApp admission enquiry management puts every parent or student enquiry into one shared inbox on the institute's official number, instead of on counsellors' personal phones. On BotPulsar each enquiry becomes a pipeline record with an owner and follow-up date, an AI agent can answer fee and eligibility questions from your prospectus, and the whole counselling team works one number with no per-seat fee.
Typical cost: 4,200 messages a month on the Pro plan costs about ₹2,482 before GST — ₹1,999 platform fee plus ₹483 in Meta charges at India rates effective 1 July 2026 — or ₹2,929 including 18% GST.
Admission enquiries on BotPulsar, step by step
Publish one admission number
Put the WhatsApp link and QR code on your website, prospectus and hoardings, so every enquiry reaches the institute, not a person.
Answer from the prospectus
An AI agent trained on your prospectus and fee structure answers the repeat questions instantly — in the language the parent writes in.
Track to enrolment
Each enquiry becomes a deal: enquiry → counselling → campus visit → application → admitted, with an owner and a next follow-up date.
Collect documents
Parents send documents in chat; files attach to the student's record rather than a counsellor's gallery.
Remind before visits
Campus-visit and counselling-slot reminders go out as utility templates.
Monthly cost: Admission enquiries
Meta's India rates effective 1 July 2026, passed through at cost. BotPulsar adds no markup.
| Line | Volume | Rate | Monthly |
|---|---|---|---|
| BotPulsar Pro plan (unlimited users) | — | flat | ₹1,999 |
| Meta service: counsellor replies to 600 enquiries | 3,000 | ₹0.115 | ₹345 |
| Meta utility: visit and follow-up reminders | 1,200 | ₹0.115 | ₹138 |
| Total before GST | 4,200 | ₹2,482 | |
| GST at 18% | ₹447 | ||
| Total including GST | ₹2,929 |
Who uses this
Limitations to know first
- BotPulsar tracks the enquiry up to admission; fee collection and student records after admission belong in your school ERP.
- AI answers are only as current as the prospectus you upload each session.
Ready-made templates
- Admission enquiry response (utility)
- Appointment reminder (utility)
- Class or schedule update (utility)
Terms used on this page: Shared inbox · Knowledge base · Human handoff
Admission enquiries on WhatsApp: common questions
Can several counsellors use one admission WhatsApp number?
Yes. The shared inbox lets every counsellor work the same number, with assignment and collision prevention, and every plan includes unlimited team members.
Can an AI agent answer fee and eligibility questions?
Yes, on Pro. It answers from the documents you upload — prospectus, fee structure, eligibility rules — and hands off anything it is unsure of.
Can we see how many enquiries converted to admissions?
Yes. The pipeline shows each stage's count and conversion, per counsellor and per source.
Can parents enquire in Hindi?
Yes. Counsellors reply in any language, and the AI agent answers in the language the parent writes in.
Can we run this on Growth instead of Pro?
Yes, without the AI agent and the CRM pipeline — Growth gives you the shared inbox, auto-replies and reminder workflows.
Other WhatsApp workflows teams run on BotPulsar
Fee reminders
Due-date and overdue reminders to parents, with a payment link and delivery proof.
Abandoned cart recovery
Timed cart reminders from your store's events, with an optional offer follow-up.
Order & delivery updates
Confirmation, shipped, out-for-delivery and delivered updates from store events.
COD confirmation
One-tap Confirm/Cancel for cash-on-delivery orders before dispatch.
OTP & verification
One-time passcodes through Meta's authentication templates, sent by API.
Lead qualification
AI or Flow-based questions, CRM deal creation and hand-off to sales.