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Collect payments on WhatsApp with payment links
WhatsApp payment collection sends a customer a payment link or invoice in chat and reminds them until it is paid. On BotPulsar a Razorpay payment link is created and sent as a utility template, the payment event marks it paid, and the reminder sequence stops on its own — with the whole exchange on the customer's record.
Typical cost: 2,500 messages a month on the Pro plan costs about ₹2,286 before GST — ₹1,999 platform fee plus ₹288 in Meta charges at India rates effective 1 July 2026 — or ₹2,698 including 18% GST.
Payment collection on BotPulsar, step by step
Connect Razorpay
Install the Razorpay connector so links can be created and payment events come back.
Send the link
From a chat, an order or a workflow, send a payment-link template with the amount and due date.
Remind until paid
A reminder sequence runs on the due date and after it, checking paid status before every send.
Confirm and receipt
On payment, a receipt template goes out and the order or contact is updated.
Monthly cost: Payment collection
Meta's India rates effective 1 July 2026, passed through at cost. BotPulsar adds no markup.
| Line | Volume | Rate | Monthly |
|---|---|---|---|
| BotPulsar Pro plan (unlimited users) | — | flat | ₹1,999 |
| Meta utility: payment links / invoices | 1,000 | ₹0.115 | ₹115 |
| Meta utility: reminders and receipts | 1,500 | ₹0.115 | ₹172 |
| Total before GST | 2,500 | ₹2,286 | |
| GST at 18% | ₹412 | ||
| Total including GST | ₹2,698 |
Who uses this
Limitations to know first
- Money moves through your payment gateway, not through BotPulsar.
- Razorpay has a native connector; other gateways need a webhook into the REST API.
Ready-made templates
- Payment link request (utility)
- Payment due reminder (utility)
- Payment received (utility)
- Invoice delivery (utility)
Terms used on this page: Utility template · Cart · Webhook
Payment collection on WhatsApp: common questions
Can we send a Razorpay payment link on WhatsApp?
Yes. With the Razorpay connector BotPulsar creates the link and sends it in a utility template, and the payment event marks it paid.
Does BotPulsar take a cut of the payment?
No. Payments go straight to your gateway account; BotPulsar charges only its plan fee.
Can we send the invoice PDF on WhatsApp?
Yes. A utility template can carry a document header, so the invoice PDF arrives in the chat.
Will customers keep getting reminders after paying?
No. Every reminder checks paid status first, and the Razorpay event updates it as soon as the payment is captured.
Can customers pay by UPI?
Yes — Razorpay's payment page offers UPI, cards and net banking; the customer chooses there.
Other WhatsApp workflows teams run on BotPulsar
Fee reminders
Due-date and overdue reminders to parents, with a payment link and delivery proof.
Abandoned cart recovery
Timed cart reminders from your store's events, with an optional offer follow-up.
Order & delivery updates
Confirmation, shipped, out-for-delivery and delivered updates from store events.
COD confirmation
One-tap Confirm/Cancel for cash-on-delivery orders before dispatch.
OTP & verification
One-time passcodes through Meta's authentication templates, sent by API.
Lead qualification
AI or Flow-based questions, CRM deal creation and hand-off to sales.